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Please read this Privacy & Cookies Policy carefully.

This Privacy & Cookies Policy (Policy) applies between you, the User of this Platform and Play Lounge City Limited, the owner and provider of this Platform. Play Lounge City Limited takes the privacy of your information very seriously. This Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Platform.

This Policy should be read alongside, and in addition to, our Terms and Conditions.

Definitions and interpretation

Datacollectively all information that you submit to Play Lounge City Limited via the Platform. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookiesa small text file placed on your computer by this Platform when you visit certain parts of the Platform and/or when you use certain features of the Platform. Details of the cookies used by this Platform are set out in the clause below “Cookies and the “Cookies schedule”;
Data Protection Lawsany applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPRthe General Data Protection Regulation (EU) 2016/679;
Play Lounge City LIMITED, we or usPlay Lounge City Limited, a company incorporated in England and Wales with registered number 15294211 whose registered office is at 27 Old Gloucester Street London WC1N 3AX; 
PlatformPlay Lounge’s online platform which includes its proprietary domain: www.playlounge.city and all sub domains, the web-app associated with that domain, as well as any mobile or tablet application operated by Play Lounge unless expressly excluded by their own terms and conditions.
UK and EU Cookie Lawthe Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or youany third-party that accesses the Platform and is not either (i) employed by Play Lounge City Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Play Lounge City Limited and accessing the Platform in connection with the provision of such services; and

Scope of this Policy

Data collected

How we collect Data

Data that is given to us by you

in each case, in accordance with this Policy. 

Data is given to us by third-parties

Data that is collected automatically

Our use of Data

Who we share Data with

Keeping Data secure

Data retention

Your rights

Transfers outside the European Economic Area

Links to other Platforms

Changes of business ownership and control

Cookies

Type of CookiePurpose
Strictly necessary cookiesThese are cookies that are required for the operation of our Platform. They include, for example, cookies that enable you to log into secure areas of our Platform, use a shopping cart or make use of e-billing services.
Analytical/performance cookiesThey allow us to recognise and count the number of visitors and to see how visitors move around our Platform when they are using it. This helps us to improve the way our Platform works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookiesThese are used to recognise you when you return to our Platform. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookiesThese cookies record your visit to our Platform, the pages you have visited and the links you have followed. We will use this information to make our Platform and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.The following third parties use cookies on our platform:Stripe, Stay22, Apple Pay, Google Pay, Uber, Facebook, Whatsapp, Youtube, Google

General

Changes to this Policy

Cookies schedule

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Strictly necessary

We use the following strictly necessary cookies:

Description of CookiePurpose
Name – auth, Duration – 24 hoursAuth cookies are used to save the logged user details. This cookie is used to check the authentication of the user 
Name – customerSummerySession cookieCustomerSummery cookies are used to save the booking ticket details and this is used during checkout and split functionalities
Payment intent id
Session cookie
Generated by stripe during checkout

Analytical/performance

We use the following analytical/performance cookies:

Description of CookiePurpose
Name – _gaDuration – 24 hoursThis cookie is used for google analytics

Functionality

We use the following functionality cookies:

Description of CookiePurpose
Name – auth, Duration – 24 hoursAuth cookies are used to save the logged user details. This cookie is used to check the authentication of the user 
Name – customerSummerySession cookieCustomerSummery cookies are used to save the booking ticket details and this is used during checkout and split functionalities
Payment intent id
Session cookie
Generated by stripe during checkout